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Total Network Visibility Blog

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Where Does Latency Come From and How Do You Control It?

"Are we there yet?" The age old question evokes images of family vacations that involve long drives with kids in the ...
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Where Does VoIP Packet Loss Come From? Detecting and Preventing VoIP Packet Loss

Your network infrastructure is very similar to our road infrastructure: Sometimes, your daily commute may be perfect ...
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Monitoring and Troubleshooting Cloud Services: A Higher Standard

As a kid, cloud monitoring meant going outside and looking for new shapes created by clouds in the sky. If only it was ...
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Where Does VoIP Jitter Come From?

When you first learn about ‘jitter’, you might think it’s a resurgence of a 1940’s dance craze.  Happy people dancing ...
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Diagnose and Fix Packet Loss in Your Network

Packet Loss and Its Causes Simply put, packet loss is when packets of data being transmitted through a network get ...
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Network Troubleshooting

What is Network Troubleshooting?

Network troubleshooting is the combined measures and processes used to identify, diagnose and solve problems within a ...
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Licensing Without Pain

We recently interviewed a number of IT Managers and Network Engineers what their biggest complaint was regarding ...
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Your First Day Working in IT

My first day working in the IT department, my new boss sat me down and told me something I didn’t expect.
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The World is a Bigger Place Than You Realize

One thing always seems to ring true in the world of networking: Networks get larger over time.  This is due to the ...
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Natural Language Troubleshooting

Hollywood tantalizes us with super high-tech futures where you ask the computer verbal questions like “Computer, what ...
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Network CSI Part Three: Choppy Waters

We’ve seen this a thousand times on screen: A camera shows a grizzled detective hovering over a crime scene in New York ...
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Network CSI Part Two: Return of the Packet Loss

In CSI part one of this series, we explained how network troubleshooting is a bit like investigating the scene of a ...
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Network CSI Part One: The Case of the Dropped Skype for Business Calls

Imagine you are investigating the scene of a murder. After spending an entire day combing for evidence, you and your ...
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5 Reasons Why Troubleshooting VoIP Problems with Wireshark Doesn’t Work

Let me start out by saying that Wireshark is a fantastic tool.
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You Do Have Bandwidth Limitations in your Network—How Microbursts Can Negatively Impact VoIP, Video, or VDI

We usually deploy monitoring software to gain visibility into our environment.  Typically, the monitoring software will ...
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Network Monitoring—Your Focus Should Be On Network Troubleshooting

Take a walk around the showroom floor at Interop, and you’ll encounter many different vendors offering network ...
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Network Error Counters Can Tell A Thousand Words…If You Know How to Read Them!

Think about why doctors have to be so thorough when diagnosing patients and writing prescriptions. Writing a ...
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Why Can’t Network and UC Get Along? It’s All About Aligning (Business) Goals.

In most organizations, the conversion to VoIP has already happened.  Dealing with VoIP problems is now the ...
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What is a Microburst Link Flood?

You have gigabit and better speed links throughout your network, and your 5-minute utilization graphs all show that you ...
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Would you Track Network Performance with a Helicopter?

When I’m stuck in traffic, I think everyone dreams a little bit about the idea of being able to hover over the jams ...
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Preparing for Race Day: Skype for Business and Call Quality

Professional race car drivers know the benefits of track testing their cars before a race.  During this pre-race ...
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Minding the Network Gaps: What Your Monitoring Solutions Don’t Tell You

It’s a given: If you’re responsible for the stability and performance of a network, no matter the size, you have ...
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Migrating to Skype for Business? Do This First

This should be an easy process, right? It can be, if you take the proper precautions. Introducing a phone system like ...
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It May Be Time to Automate Network Troubleshooting

My, how your business is growing! Just yesterday, you were a small startup. Now, your company is moving out of its ...
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