Total Network Visibility Blog

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Jumbo Frames and VoIP/UC

Getting stuck at a railroad crossing with a super-long freight train can test anyone’s patience. In some cases, this ...
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Troubleshooting SIP Trunks

Notice: This blog entry has nothing to do with elephants sipping water through trunks. Now that that's out of the way, ...
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Do Out-of-Order Packets Affect VoIP?

Some things are never out-of-order. In a busy deli at lunch time, you must take a number and wait your turn, no matter ...
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How Does VoIP Work? Details on the SIP and RTP Protocols

You pick up a handset, dial a number, it rings, and someone answers. How hard can it be? Actually, a lot goes on behind ...
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Where Does Latency Come From and How Do You Control It?

"Are we there yet?" The age old question evokes images of family vacations that involve long drives with kids in the ...
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Where Does VoIP Packet Loss Come From? Detecting and Preventing VoIP Packet Loss

Your network infrastructure is very similar to our road infrastructure: Sometimes, your daily commute may be perfect ...
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Monitoring and Troubleshooting Cloud Services: A Higher Standard

As a kid, cloud monitoring meant going outside and looking for new shapes created by clouds in the sky. If only it was ...
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What is jitter - PathSolutions

Where Does VoIP Jitter Come From?

When you first learn about ‘jitter’, you might think it’s a resurgence of a 1940’s dance craze.  Happy people dancing ...
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Diagnose and Fix Packet Loss in Your Network

Packet Loss and Its Causes Simply put, packet loss is when packets of data being transmitted through a network get ...
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Network Troubleshooting

What is Network Troubleshooting?

Network troubleshooting is the combined measures and processes used to identify, diagnose and solve problems within a ...
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Licensing Without Pain

We recently interviewed a number of IT Managers and Network Engineers what their biggest complaint was regarding ...
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Your First Day Working in IT

My first day working in the IT department, my new boss sat me down and told me something I didn’t expect.
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The World is a Bigger Place Than You Realize

One thing always seems to ring true in the world of networking: Networks get larger over time.  This is due to the ...
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Natural Language Troubleshooting

Hollywood tantalizes us with super high-tech futures where you ask the computer verbal questions like “Computer, what ...
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Network CSI Part Three: Choppy Waters

We’ve seen this a thousand times on screen: A camera shows a grizzled detective hovering over a crime scene in New York ...
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