Help is Just a Support Email or Call Away

We’ve designed our VoIP and network root-cause troubleshooting solutions to be trouble-free and easy to use. However, even a seasoned UC or network troubleshooter can get stumped by a problem, no matter how much data he or she has.

And if you do have a tough nut to crack, PathSolutions is here to help.

Our UC and network engineers are experts in helping you isolate even the most bizarre network problems. Because PathSolutions gives you complete visibility into your VoIP or data network, the information needed to solve the problem is there. We’ll help you work through the data until you understand exactly what is occurring to create a robust and healthier network.

One year of free support is included in the purchase price of our solutions. This includes:

  • New releases
  • Installation & configuration assistance
  • Report dissemination assistance
  • Software updates

To get support, submit your Support Request below or send an email to We guarantee 24-hour email response or telephone callback. You can also Search our Knowledge Base for an article that might answer your question.

PathSolutions Support Ticket Submittal and Knowledge Base Search: