Product Features | Total Network Visibility

NBAR Protocol Tracking

On Cisco routers, if NBAR is configured, TotalView automatically detects it and shows an overview of transmitted and received protocols passing through the interface.

This helps IT teams track usage on critical interfaces and understand how network resources are being used.

NBAR Protocol Tracking adds useful traffic visibility within your network monitoring software.

Total Network Visibility®

TotalView® gives IT teams complete visibility into every network device and every interface across the environment. As a network monitoring tool, it automatically analyzes performance, errors, QoS, and configuration details so teams can understand how the network is operating at every level.

TotalView collects and analyzes 19 error counters on every interface. This helps identify when, where, and why packets are lost, buffered, or mishandled anywhere in the network.

When you are responsible for the entire infrastructure, your network monitoring software should give you visibility that is just as complete.

Deep Knowledge

TotalView automatically collects and analyzes 19 error counters, along with configuration, performance, and QoS data, to help teams identify where network issues are occurring.

When a packet is dropped, buffered, or misrouted, TotalView shows what went wrong and where it happened. This makes it easier to troubleshoot performance problems without manually searching through large volumes of network data.

With deeper network visibility built into your network troubleshooting software, your team can act on what the network is already reporting.

NEW

Cisco EoX Tracking

Cisco EoX tracking shows important lifecycle details for Cisco elements, including chassis, fan trays, blades, and other components.

The report includes End of Sale, End of Support, End of Security, End of Warranty, service contract number, and last date of support.

This helps IT teams track critical Cisco lifecycle dates within their network management software, so important support or warranty deadlines do not go unnoticed.

Heuristic Analysis

You no longer need to research what it means when you see FCS errors combined with Alignment errors.

The TotalView Network Prescription™ engine analyzes error counters and configuration data, then provides plain-English answers that help teams understand and fix network issues faster.

This makes TotalView more than a basic network monitoring tool. It helps IT teams move from seeing the problem to understanding the likely cause.

Proactive Issue Resolution

Working in break-fix mode doesn’t cut it anymore. If you knew everything your network equipment already knows, you could fix many issues before they impact users.

TotalView® shows where misconfigurations, dropped packets, and other network problems exist, along with why they are happening.

This helps IT teams use their network monitoring software to move from reactive troubleshooting to proactive issue resolution.

Proactive Troubleshooting

If you know when, where, and why packets are being lost or buffered on the network, you can fix issues before users complain about VoIP/UC problems.

TotalView® gives IT teams deeper network visibility with 19 error counters, performance data, configuration details, and QoS information.

With the Network Prescription™ heuristics engine, this network troubleshooting tool provides plain-English answers about what is broken in your environment, so problems can be fixed quickly.

Being proactive starts with having the right information before users are impacted.

Predictive Analytics

TotalView automatically and continuously analyzes your network environment to produce forward-looking prediction reports, so your team can address issues before they become larger problems.

Cabling Predictor – Shows interfaces with single-bit error correction on received frames, which can be an early sign of developing cabling problems.

Bandwidth Predictor – Identifies interfaces that may reach 100% utilization based on past performance and predicts when it could happen.

With this insight from your network monitoring software, your team can take action early and work to prevent problems before they impact users.

Network Automation

When you need to make large-scale changes across multiple devices, TotalView® helps make the process faster, easier, and more reliable.

The Device Config Wizard enables rapid changes across multiple devices, organized by device manufacturer, OS version, group association, or IP address.

TotalView can also automate firmware upgrades on multiple devices, helping IT teams manage network changes more efficiently from their network management software.

Network Device Backups

TotalView automatically backs up network device configurations on a set schedule. If a configuration change is made, TotalView detects the change and performs an immediate backup.

An email alert can then be sent with the changes from the previous config backup, so everyone on the team knows what changed on the network, who made the change, and when it happened.

This helps IT teams manage network device backups more reliably and maintain better visibility into configuration changes.

Cloud Service Monitoring

Knowing that your cloud services are performing well is important for modern network monitoring.

If you don’t know what is causing performance problems, you are working in the dark.

TotalView® can alert on the overall performance of cloud services and show the route tree used to reach them, so the root cause of performance issues can be identified more easily.

Knowing where the problem is happening helps IT teams resolve issues faster.

Each cloud service monitor counts as 3 interfaces for licensing purposes.

NetFlow Bandwidth Monitoring

If you can quickly identify who is using your bandwidth through NetFlow, you can make sure business-critical resources are being used appropriately.

TotalView allows an unlimited number of interfaces to be added to NetFlow bandwidth monitoring, so you do not lose visibility because of a license limitation.

Mysterious network slowdowns do not have to go undiagnosed.

TotalView supports NetFlow v5, NetFlow v9, IPFIX, sFlow, and jFlow.

Port‑Mapper

Digging through your network to find where something is connected should not be a chore. With one view, TotalView shows what is connected to switch ports, including CDP/LLDP information, MAC addresses, manufacturers, IP addresses, and DNS entries.

It is also easy to search for a device and instantly see where it is connected to the network.

As part of your network management software, Port-Mapper helps your team locate connected devices faster without manually tracing cables.

Network Diagramming

With a single picture, you can see how your network is connected. TotalView® automatically generates the network diagram, so you do not have to keep updating it manually.

The diagram is also flexible and interactive, allowing you to move elements around and lock them in place for a static or dynamic view of the environment.

You can also create groups and download full Visio diagrams, making network diagramming easier to manage as part of your network management software.

The days of manually updating network diagrams are over.

Server Monitoring

Tired of manually adding servers, then monitoring and configuring specific alerts for each new server? Yeah, we were too.

TotalView automatically monitors all servers in your domain. Once a server is added to the domain, TotalView detects it and begins monitoring drives, CPUs, memory, and services.

If something changes, you will be made aware of what happened, so you can respond without spending unnecessary time configuring your monitoring system.

Each server counts as 5 interfaces for licensing purposes.

Service Monitoring

Services like HTTP, HTTPS, FTP, as well as ICMPv4 and ICMPv6 can be monitored to any target inside or outside the network. Latency and packet loss can be tracked over time to determine outage times on services.

Each service counts as 1 interface for licensing purposes.

Client Monitoring

Want a report of all clients connected to your network, including details such as manufacturer, switch, and IP address?

The Client Monitoring report in TotalView shows all items connected to the network, including computers, printers, and other devices.

You can quickly see what is on your network, where it is connected, and what it communicates with. Search and filter by manufacturer, name, group, and location to find devices faster.

MIB Browser

A full-featured MIB Browser is included in TotalView® for easily finding and selecting SNMP variables from network devices.

Most manufacturers’ MIBs are automatically added into the database, so variables can be queried immediately without needing to find and compile MIBs manually.

Live and historic graphing and tracking of variables are also available to help IT teams see inflection changes and monitor device behavior more clearly within their network monitoring software.

IPAM

Get IP Address Management reports to monitor address space usage and DHCP configuration across your network.

TotalView automatically queries Microsoft DHCP servers for address usage information, so your team can avoid running out of addresses or wondering which device is using a statically assigned IP address.

Get quick, detailed reports that include VLAN name, VLAN number, usable and available IP addresses, type, whether DHCP or static, device manufacturers, lease details, when the IP address was last seen, and whether it is connected.

You can also drill down into specific IP addresses and NetFlow statistics to see what a device is communicating with, making IPAM easier to manage within your network management software.

Network Device Inventory

Network Device Inventory

TotalView automatically generates an inventory of all network devices, giving IT teams a clear view of what is in the environment.

The inventory includes:

• Name
• Manufacturer
• Model number
• Serial number
• OS firmware version
• OS software version
• Hardware manufacture date
• Internal description
• Location
• Contact
• Physical description
• MFG date

This helps teams keep device information organized and easier to manage within their network management software.

The inventory includes:

• Name

• Manufacturer

• Model number

• Serial number

• OS firmware version

• OS software, version

• Hardware manufacture date

• Internal description

• Location

• Contact

• Physical description

• MFG Date

Path Mapping

Want to find out what happened between two IP endpoints at a specific time?

TotalView path mapping shows what happened on the links, switches, and routers used to pass traffic between any two IP addresses at any point in time.

This helps IT teams investigate problems that happened 5 minutes ago, 5 hours ago, or 5 days ago from one easy-to-share report.

With this level of visibility in your network troubleshooting software, you never have to tell a user, “I don’t know what happened.”

Internet Health Report

When someone says, “The Internet is down,” it could mean several different problems are happening.

If local or remote DNS is not responding, users may see it as an Internet outage. If your Internet link is up but an upstream connection is down, you may not have clear visibility into the issue.

The Internet Health Report in TotalView shows the status and health of the key elements required for reliable Internet connectivity, helping IT teams identify where the problem is happening faster.

Automated Reporting

The daily Network Weather Report™ is sent out so the team can know what issues exist and what problems are developing so they can be worked on proactively each morning.

Additional customized reports can be sent to appropriate people to keep them aware of their environment: MOS Reports, Interface usage reports, Transmitters, Errors, and many others.

With more awareness of your environment, you won't get caught off-guard by users having problems – you'll be finishing the fix before your users even notice a problem.

Dynamic Network Map

TotalView’s Dynamic Network Map gives IT teams a live view of utilization and availability across the network environment.

Links and devices are checked every 5 seconds for status and usage, so your team always has an up-to-date picture of what is happening on the network.

If a link changes status or a device becomes unreachable, an alarm will sound so you know something happened. A quick glance at the map shows exactly what occurred, helping you identify outages before users report them.

This is ideal for a NOC monitoring screen and adds real-time visibility to your network monitoring software.

SD-WAN Monitoring

Monitoring and troubleshooting SD-WAN connections can be difficult when SD-WAN controllers do not show the complete picture of each individual link and path.

TotalView® SD-WAN monitoring helps show what is happening with each link, the full route tree that connects to each endpoint, and what occurred along that path.

Configurable alerts help IT teams identify problems with latency, packet loss, outages, and route changes.

Each SD-WAN monitor counts as 3 interfaces for licensing purposes.

Event Correlation Engine

Want to know what happened 20 minutes ago in the New York network?

TotalView’s built-in Event Correlation Engine can quickly narrow down and show all events that occurred in that location at that time.

This includes interfaces or devices that changed status, along with packet loss, utilization spikes, or other network events that occurred.

It gives IT teams a clearer way to investigate issues within their network troubleshooting software, without spending time chasing unknown problems.

STP Monitoring

If you don’t know what is happening with STP, you may eventually have unhappy users. Everyone has heard the story of a user who “just plugged something in” and caused the network to go haywire.

With TotalView, you can see what happened and where, so your team can fix STP issues faster.

The STP report includes topology details for devices, including protocol, last change, root bridge, root cause, root port, and hold time.

This gives IT teams clearer STP visibility within their network monitoring software.

Route Monitoring & Alerting

If a route to a particular network destination changes, TotalView® has you covered.

Routing table additions, deletions, or changes can trigger alerts, so your team knows when a route peer is having difficulty reaching a destination.

This is valuable for BGP neighbor changes and helps detect upstream faults faster within your network monitoring software.

SNMP Trap Receiver

An SNMP Trap Receiver is included in TotalView to trigger alerts for received event traps.

Setting up trap alerts is simple with the included MIB Browser. Just choose the device, the specific trap, the variable that should trigger the alert, and who should receive the notification.

This helps IT teams respond to device events faster within their network monitoring software.

Other Features

Additional capabilities include:

• Full alerting capability via email and Syslog
Send alerts through email or Syslog, so IT teams can stay informed about important network events.

• Built-in TFTP server
TotalView® can receive TFTP files from network devices through the built-in TFTP server.

• Fully integrated Syslog server
Collect and manage Syslog data directly within your network monitoring software.

• Reporting engine for custom reports
Modify the Network Weather Report and other reports to display only the information you need. See “Creating Email Report Templates” in the documentation.

• Full CDP/LLDP associations
The fully integrated Port Mapper shows all connections, including CDP/LLDP details, MAC addresses, manufacturers, IP addresses, and DNS entries.

Linux Server Monitoring

Linux servers can now be automatically monitored, just like Windows servers.

TotalView monitors your organization’s Linux daemons, volume space, CPU, RAM, and availability, giving IT teams a clear view of server health within their network monitoring software.

Select any Linux server by name to open a full health report with graphs and diagrams for CPU usage, RAM usage, and disk space.

Windows OS Inventory

Windows OS version information is included in the downloadable Client Monitoring spreadsheet.

This helps IT teams see the Windows OS versions running across their environment and identify which computers may need to be patched or upgraded.

The report includes each device’s IP address, manufacturer, switch, interface, and the date it was last changed, making endpoint details easier to review within your network management software.

BGP Peer Alerting

If a BGP peer gets disconnected or changes status, TotalView® can send an email alert so your team knows about it quickly.

With this customizable alerting feature, you can monitor the agents and peers that matter most and specify which email addresses should receive the alert.

This helps IT teams detect BGP peer changes faster and maintain better route visibility within their network monitoring software.

Meraki API Support

If a Cisco Meraki API key is provided, TotalView® uses the Meraki API to collect additional information that is not available through SNMP.

This helps provide a deeper view into Meraki equipment by combining SNMP and API information within one network monitoring software.

TotalView carefully manages how often and what type of information is queried through SNMP and the API, so the Meraki API is not overloaded with too many requests.

Palo Alto API Support

For Palo Alto Networks firewalls, TotalView uses the API to fetch details such as the management IP address and tunnel IP addresses.

Palo Alto Networks firewalls provide a wide range of health and performance information. Some of this data is available through SNMP, while other details need to be queried through the API.

TotalView uses both methods to give IT teams a more complete view of Palo Alto health and performance within their network monitoring software.

OUI Lookups

TotalView downloads the latest OUI list from the IEEE every 24 hours and displays the information on-screen and in alerts.

This helps IT teams quickly identify device manufacturers without searching the Internet for an external OUI lookup site.

The built-in OUI lookup capability adds useful device context within your network monitoring software.

Certificate Monitoring

SSL certificate status on webservers can now be monitored so you will never have a certificate expire again. The report shows which SSL certs are valid, expiring within 30 days, expired, or invalid; and the common name (cn), details on start and end dates, who issued it, and optional notes. You can also receive a monthly emailed report showing certificate status.

DNS Record Monitoring

This feature will monitor DNS records and trigger alerts if a record is changed. Here's an example: You may want to monitor your website's DNS entries for changes. If the record is changed inappropriately, you will receive an alert and can address the problems rapidly.

SOAR

Event Response Acceleration: For each device on a switch, we will tell you the VLAN name and number associated with the MAC address and manufacturer, and the IP address and reverse DNS lookup. You can click on the IP address to see who this device is talking to (all flows associated), as well as connect to the device for management. If there is more to learn about the device, you can do a full scan using Nmap. Additionally, if the device is on the Windows domain, a domain link will allow you to see more details about the OS, CPU, memory, disk and network usage, who is logged in, and what processes are running. Everything is provided to fully research a SIEM alert to be able to respond within minutes with one solution.

Geographic Risk Management

You need to know where your data is going. The geographic risk feature shows communications with countries around the world. You can also whitelist as well as blacklist countries to make it easy to see acceptable and unacceptable data flows. Click on a country and you can see all of the flows to/from that country, the city and location where those flows go to, and which computer in your environment made the request.

OS Vulnerability Detection

The system fetches nightly updates from the NIST National Vulnerability Database (www.NIST.gov), on any known vulnerabilities for all of your devices, and brings them to your attention. This makes it easy to determine security exposures of your network equipment, the bugs, defects and vulnerabilities for all network components, routers and switches.

The risk level and CVE summary of each exposure is reported on the Vulnerabilities Tab. Easily click through to read the full CVE details on the NIST website, and to read vendor recommended fixes.

Communications Policy Monitor

Define acceptable usage policies for your infrastructure and receive alerts when communications occur outside this policy. This network risk monitoring capability creates insight into who is communicating with critical high-security devices, unmanaged IoT devices, and desktops.

Examples:

The Chicago office can access the web application server, but not the database server.
IoT devices should only communicate with the IoT manufacturer.
Printers can communicate with print servers, the manufacturer, and the servicing company, but nothing else.

NetFlow Security Monitoring

Anywhere our bandwidth report displays an IP address that is not an internal address, it also shows you who the device is communicating with, where they are located, and the security risks associated with that communication.

This means you are quickly alerted if a device is communicating with high-risk IP addresses from unscrupulous sources.

TotalView supports NetFlow v5, NetFlow v9, IPFIX, sFlow, and jFlow.

Dictionary Attack Detection

If someone is trying to pick a lock, you want to know about it as soon as there are a few attempts so you can respond to the event. We monitor failed login events on devices to determine if it is a user who fat-fingered their password, or if it is a genuine malicious probe of your network equipment.

New Device Discovery

When new devices pop onto your network, you will instantly know what they are, where they are connecting, and what other devices they communicate with. This allows you to validate that all appropriate policies for new devices are followed during setup, and also to ensure that default passwords are changed.

Rogue IT

Finding rogue infrastructure devices like unapproved switches, DNS servers, DHCP servers is easy—they are listed in the Rogue IT report. The switch, interface, and VLAN will be displayed where the device is connected along with when the device was connected so you have all of the information necessary to investigate and remove these from the network.

Exposures Reporting

If you knew about poor practices in your environment, you could work to remediate them, or accept the risk by whitelisting. Unsecure protocol usage like Telnet, HTTP, FTP, and SNMPv2c are flagged as security issues that should be addressed no matter where they occur in your environment. Additional risks like Smurf attack vulnerabilities and ARP cache poisoning as well as uncontrolled NTP, DNS, and SMTP will also show up in the exposures list, for a continuous evaluation of your network’s operations.

Rapid Quarantine

If you find a suspicious device on your network, you can quarantine it from the rest of your network with a click. Proper rights are required to quarantine computers. Notes like ticket numbers as well as username information is saved for each quarantine action so a log trail of what occurred is maintained. In addition, network interfaces with that connect network infrastructure devices are prevented from being shut down to avoid accidentally creating problems by an incorrect port quarantine.

Security Footprint Search

The enterprise-wide search feature allows you to search for any machine name, device name, manufacturer name, OUI, CDP/LLDP element, or interface description throughout the organization. This means you have complete coverage of everything that is inside your security footprint. You can search for “Polycom” and discover all of these devices on your network: The switch, interface, and VLAN where they are connected. You can quickly learn if you have any of a specific device on your network or not, and if so, where they are connected.

Suspicious Communications

Communications with known bad actors on the Internet like Bot controllers and Tor Servers can be detected with the Malware Detector. Alerts can be sent out if communications occur with any of the IP addresses in the malware database. This database is updated daily with new servers so the latest command and control servers will be included to help reduce dwell time.

Nightly Security Report

TotalView sends out a nightly security report so the team can know what problems exist and what problems are developing so they can be worked on proactively each morning.

With more awareness of your environment, you won't get caught off-guard by un-enforced policies or exposures that crept into the organization.

IoT Security

Many networks have lots of IoT devices, yet they aren’t closely supervised to know where they are and whom they are communicating with.

Our unique IoT Device Monitoring interface allows you to find where these devices are connected to the network and also see where your data is going.

Now you can monitor if devices are communicating with the manufacturer for maintenance, service and support,or sending/receiving data for nefarious reasons.

Network Asset Management

Manage the assets of your network. Knowing what is connected to your network, where it is connected, when it was first seen, and who it talks to is valuable for understanding the footprint of your network.

The SecOps dashboard summarizes your security operations environment, with a summary of your footprint, vulnerabilities, exposures, rogue IT, new devices, and any suspicious communications.

Total VoIP Visibility®

Knowing where every phone and telephony device is connected to the network as well as the health and performance of those links is important to ensure a stable and reliable VoIP/UC environment. TotalView automatically determines where these devices are connected and tracks 19 error counters, QoS configuration and usage, performance, and configuration of every connection in the entire infrastructure.

TotalView knows when, where, and why any packet was lost, buffered, or mis-routed throughout the entire infrastructure.

You'll be able to proactively and predictively identify and solve call quality problems before users are affected.

Call Simulator

Our Call Simulator is a single executable – it doesn't require software to install, making it quick to run VoIP and packet loss tests anywhere in the organization.

It also doesn't require remote agents to be deployed – you can quickly test to routers, switches, gateways, and other endpoints.

License-unlimited, it permits testing throughout your entire organization, including remote branches and work-at-home call center users.

QueueVision

Full visibility into QoS queues on MPLS links is required to run a healthy VoIP/UC environment. You can investigate queue utilization, drops, configuration, and DSCP match conditions to make sure that they are configured properly and are being used appropriately.

If you knew how your packets were being prioritized, you can quickly validate a key part of your voice infrastructure.

Path Mapping

If a user complains about a call quality problem that happened 5 minutes ago, 5 hours ago, or 5 days ago, you can still solve the problem. TotalView's path mapper will identify every link, switch, and router used to connect two IP endpoints and present the historic health, performance, and QoS configuration of every element along that path so it's easy to see what happened and then drill down for a plain-English, root-cause resolution.

Solving the root-causes of VoIP/UC problems has never been easier.

MOS Report

Keeping tabs on the performance of your overall network is important to meet SLAs.

If you don't know the network's stability regarding latency, jitter, and loss, it creates a blind spot that will lead to dissatisfied users.

Get your round-trip MOS scores and see how they change over time at each device and IP address.

Phone Locator Report

TotalView can uniquely track where all your phones and VoIP/UC devices are connected to the network, and verify that they have healthy connections and are associated with the correct VLANs.

If you know where your phones are, you can better manage their health.

SIP-Trunk Monitoring

TotalView provides more visibility into the status, health, and performance of SIP Trunks than any other solution. These critical links require a unique way of evaluating their operational environment, and we provide that automatically via a single, easy-to-disseminate report.

If you don't monitor SIP Trunks, you're going to have problems that are hard to detect and resolve. We cover this base so you don't have to guess or assume they are healthy.

Each SIP Trunk monitor counts as 3 interfaces for licensing purposes.

WAN Health Report

Keeping a close eye on critical WAN interfaces is important. Having a single report that shows you what's happening regarding your WAN links, what they are costing you, and who to call when problems occur can result in faster responses to problems and reduced operational costs.

Awareness is more than half the battle.

PoE Monitoring

If you know what your PoE is doing, you can make sure that you have enough power to keep your phones operating correctly.

If you don't know what's powering your phones, you'll have no answers when phones reboot mysteriously.

Users don't like you not having answers.

We fix this.

Phone Move Alerting

If a VoIP/UC phone is removed or added to the network, you can receive alerts about when and where it happened. This can also be useful in the case of phone theft.

You can't manage your phones successfully if you don't know where they are.

Multi-Vendor Support

Telecom and VoIP/UC monitoring works on the phone system you use, no matter the phone system and manufacturer of the equipment (e.g., Cisco, Avaya, Skype for Business, 8x8, Mitel, ShoreTel, RingCentral, Genesis, NEC, Aastra, Dell, and Asterisk).

We look at the network conditions that cause problems for VoIP/UC systems independently of the equipment's vendor.

Remote Client Testing

When you have a WFH (work-from-home) user who is having issues with network connectivity, diagnosing the problem can be challenging, especially if you can't schedule or set up a remote session with the user. RemoteInsight will collect all of the info that you need to remotely diagnose a problem with a user's home network, including system tests, network speed tests, WiFi signal strength, neighborhood channel use, firewall performance, ISP link bottlenecks, split-tunneling misconfigurations, web page fetch issues, website performance waterfall tests, and more. The client agent sends the results to the TotalView server. The results are compiled and a notification is sent out that the data is ready to be analyzed. Without a site visit, all of the info required to diagnose the problem is at your fingertips.

WebRTC Troubleshooting

If you don't have a client, any web browser can be used as a client to test network stability to/from any of our worldwide reflectors, or you can set up your own reflector in your datacenter. Elements tracked includes: latency, jitter, loss, bitrate, and FPS.

NEW

TotalView Backup Tool

TotalView includes a backup tool that can fully back up and restore your configuration and data.

This is easier to manage than complex SQL backup scripts used by some other products, and it helps make protecting your TotalView configuration faster and simpler.

The backup tool gives IT teams a straightforward way to protect their network monitoring software setup and recover it when needed.

Rapid Deployment

With TotalView, the initial installation and configuration are fast and easy. Monitoring and reporting begin the moment it is deployed.

In fact, a typical deployment and auto-configuration can be completed in 12 minutes.

Spend your time improving the network instead of endlessly configuring network monitoring tools and setting up reports.

Rapid Configuration

TotalView can automatically reconfigure itself when your network changes, helping teams keep their network monitoring software up to date without heavy manual setup.

Adding new devices takes just a few minutes with the QuickConfig Wizard, and each device is automatically covered under your global alerts.

With less configuration effort and more automation, IT teams can spend more time finding and fixing network problems instead of maintaining the monitoring setup. It also reduces the risk of lost visibility caused by misconfigurations or forgotten settings.

Spend your time improving the network, not constantly configuring your network monitoring tool.

Customizable Dashboard

The TotalView Dashboard provides user-changeable widgets, so your team can choose the type of widget and how the information is presented.

TotalView v12 includes more widget selections to help IT teams view key details from their network monitoring software in one place:

• Ping widget
• Weather widget
• Diagram widget
• Network map widget
• Cloud service widget
• SD-WAN route widget
• SIP-Trunk widget
• MOS graph
• Interface graph
• Device CPU graph
• Device free RAM graph
• Daily errors graph
• Daily utilization graph
• Daily port utilization graph
• Network health widget
• Duplex widget
• Interface speed widget
• Network device manufacturers
• End station manufacturers
• Turtle widget

With customizable dashboards, teams can focus on the network monitoring data that matters most to their environment.

Intelligent Alerting

Getting too many alerts is never useful, and it does not help teams recognize the real problem quickly.

TotalView includes intelligent alerting that lets you assign parent-child relationships and set global alerts across the entire organization, a specific group, device, or interface.

This makes alert configuration quick and easier to manage. New devices added to the infrastructure or group are automatically covered, helping your network monitoring software maintain alert visibility as the network changes.

Responsive User Interface

Don’t settle for older network monitoring tools that take 5–10 seconds to load each page.

TotalView uses a fully RESTful JSON API and in-memory database capabilities to provide a fast, responsive web interface.

This helps IT teams quickly find and resolve network problems without waiting through slow-loading pages.

Quick responses mean quicker resolutions.

Ease of Use

TotalView is logically laid out so anyone in the IT organization can quickly access the right information and fix problems.

This helps Help Desk and Telecom teams resolve more issues, including many on the first call. It also reduces unnecessary escalations to senior network engineers, so they can focus on strategic initiatives.

Natural Language Troubleshooting is built in, making this network troubleshooting software easier for more teams to use.

Your entire team can operate at a higher level because they have access to the right network information and can interpret the results more easily.

API Integration

API integration is built into the front and back end of TotalView®, making it easier to connect with other tools and systems used by IT teams.

Supported integration options include:

• RESTful JSON front end
• SQLite database
• NetAlly integration
• Palo Alto integration

If you are a developer, see our training video on how to use TotalView’s RESTful JSON API with Postman.

Contact support@pathsolutions.com for the API documentation.

Skinning

Want your interface to run in dark mode or use a different color scheme than the default blue and white?

TotalView lets you choose the look you prefer, so you can interact with your network monitoring software in a color set that works best for your team.

Choose from Light Blue, Dark Blue, Salmon Pearl Dark, Salmon Pearl, and Sepia.

NetAlly Analyzer Tracking

Quickly get the location and details of all NetAlly analyzers in your infrastructure, including unit type, model, IP address, and where each analyzer is physically connected by switch, interface, and description.

You can then connect directly to the reports they compile.

TotalView integrates with NetAlly’s Link-Live cloud reporting system to access, display, and organize test results within your network monitoring software.

NLT

Natural Language Troubleshooting lets IT teams enter a simple English question and get a clear answer from TotalView.

For example, entering “What happened between 10.0.2.12 and 172.16.4.36 20 minutes ago?” will analyze the links, switches, and routers used to connect those two IP addresses.

TotalView can then show a simple answer, such as the Finance2 switch interface #2 was dropping 12% of its packets at that time due to a cabling fault.

You no longer have to search for the right report to answer a troubleshooting question. Just type it in plain English and let your network troubleshooting software guide you to the issue.

Multi-Vendor Support

TotalView provides deep network health visibility across modern and legacy equipment from vendors such as Juniper Networks, Cisco, Linksys, Aruba Networks, Dell, Palo Alto Networks, and D-Link.

As long as SNMP is supported, TotalView can automatically collect device data and show what the device already knows about its health and performance.

This makes it easier for IT teams to use one network monitoring software across multi-vendor environments.

Lightweight Footprint

A single virtual machine can monitor networks as large as 100,000 interfaces*. Windows server OS or desktop OS, 4GB of RAM, and 20GB of storage space are all you need.

TotalView is coded in C and C++, helping keep the system efficient in energy use, memory use, and execution time.

It is also lightweight because SNMP requests and replies are optimized to minimize packet volume and spread out to avoid impacting network devices.

• We don’t need a web server.
• We don’t need a separate database.
• We don’t need .NET.
• We don’t need Java.

This lightweight footprint makes TotalView easier to support and manage as network monitoring software for large environments.

*Over 200,000 interfaces are supported with a single physical server.

TotalView Product Features

NetOps features

SecOps features

Telecom Ops features

RemoteInsight™ features

Core Capabilities

NBAR Protocol Tracking

Total Network Visibility®

Deep Knowledge

Cisco EoX Tracking

Heuristic Analysis

Proactive Issue Resolution

Proactive Troubleshooting

Predictive Analytics

Network Automation

Network Device Backups

Cloud Service Monitoring

NetFlow Bandwidth Monitoring

Port‑Mapper

Network Diagramming

Server Monitoring

Service Monitoring

Client Monitoring

MIB Browser

IPAM

Network Device Inventory

Path Mapping

Internet Health Report

Automated Reporting

Dynamic Network Map

SD-WAN Monitoring

Event Correlation Engine

STP Monitoring

Route Monitoring & Alerting

SNMP Trap Receiver

Other Features

Linux Server Monitoring

Windows OS Inventory

BGP Peer Alerting

Meraki API Support

Palo Alto API Support

OUI Lookups

Certificate Monitoring

DNS Record Monitoring

SOAR

Geographic Risk Management

OS Vulnerability Detection

Communications Policy Monitor

NetFlow Security Monitoring

Dictionary Attack Detection

New Device Discovery

Rogue IT

Exposures Reporting

Rapid Quarantine

Security Footprint Search

Suspicious Communications

Nightly Security Report

IoT Security

Network Asset Management

Total VoIP Visibility®

Call Simulator

QueueVision

Path Mapping

MOS Report

Phone Locator Report

SIP-Trunk Monitoring

WAN Health Report

PoE Monitoring

Phone Move Alerting

Multi-Vendor Support

Remote Client Testing

WebRTC Troubleshooting

TotalView Backup Tool

Rapid Deployment

Rapid Configuration

Customizable Dashboard

Intelligent Alerting

Responsive User Interface

Ease of Use

API Integration

Get Total Network Visibility®
today and better understand your network.