Eliminate the fog with Total VoIP and Network Visibility®

Bridge the gap between monitoring and resolution for Unified Communications.

VoIP Troubleshooting

TotalView® root-cause resolution of VoIP problems in plain-English no matter when they occur:

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“The call quality problem between x3726 and x4412 at 8:45 am was due to the Marketing2 switch interface #6 dropping 9% of its packets due to a cabling fault.”

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Quickly identify and fix call quality problems.

Network Troubleshooting

TotalView® root-cause identification of issues in plain-English anywhere in the network:

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“The slowdown between the App server and the database server at 2:34 pm was due to a jumbo-frame misconfiguration on the Rack2 switch interface #12 dropping 32% of the packets.”

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Solve all your network performance problems.

Minding the VoIP Network Gaps

All VoIP networks have quality issues. And when your users complain about echo, garbled conversations, clipping or dropped calls, it’s up to you to fix it. Fast.

But there are hundreds of reasons for poor voice quality and worse yet, potentially hundreds or even thousands of links, routers, and switches to check any number of locations. Instead of spending hours, or possibly days, trying to identify where and why a problem occurred, TotalView® tells you exactly what your problem is in a matter of minutes:

“The call quality problem between x3726 and x4412 at 8:45 am was due to the Marketing2 switch interface #6 dropping 9% of its packets due to a cabling fault.”

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