- Case Studies
All VoIP networks have quality issues. And when your users complain about echo, garbled conversations, clipping or dropped calls, it’s up to you to fix it. Fast.
But there are hundreds of reasons for poor voice quality and worse yet, potentially hundreds or even thousands of links, routers, and switches to check any number of locations. Instead of spending hours, or possibly days, trying to identify where and why a problem occurred, TotalView® tells you exactly what your problem is in a matter of minutes:
“The call quality problem between x3726 and x4412 at 8:45 am was due to the Marketing2 switch interface #6 dropping 9% of its packets due to a cabling fault.”