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Intelligence Platform

AI Is Only as Smart as the Network Data It Sees

Most AIOps platforms promise faster troubleshooting, fewer alerts, and smarter operations. But there is a problem: many of them are trying to make decisions from incomplete network data.

That leads to incomplete, vague, or wrong answers.

PathSolutions TotalView AI takes a different approach.

Instead of layering AI on top of limited telemetry, TotalView® starts with deep network visibility, built-in correlation, and root-cause analysis — giving AI the complete context it needs to deliver answers NetOps teams can trust.

And because these capabilities are built directly into TotalView, there are no separate AI modules, add-ons, or additional licensing required.

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The Problem with Traditional AIOps

AIOps tools are often built to detect anomalies, reduce alert noise, and find patterns across large volumes of data.

That sounds useful — but detection only happens if the right metrics are evaluated.
Otherwise, the system will report “Everything is healthy”.

Additionally, detection is not diagnosis.

When an AIOps platform lacks detailed network context, it may know that something is wrong,
but not why it is happening. It may identify symptoms, but miss the root cause.

Common gaps include:

  • Limited SNMP depth
  • Missing interface-level detail
  • Weak topology awareness
  • No configuration context
  • Limited routing visibility
  • Poor correlation across devices, paths, and services
  • Black-box recommendations that are hard to trust

The result is familiar: more dashboards, more alerts, and more work for engineers.

 

TotalView AI Starts with Complete Network Awareness

TotalView AI

TotalView gives AI the information most tools are missing. It collects, correlates, and interprets the network data needed to understand what is really happening across the environment.

That includes:

  • Device health
  • 19 Interface error counters
  • Bandwidth and utilization
  • Flow behavior
  • Routing and path awareness
  • Configuration details
  • VLANs, ports, and switch relationships
  • Voice, video, QoS, and application-impacting conditions
  • Historical behavior and performance trends

This matters because AI cannot troubleshoot what it cannot see.

 

AI Needs Complete Network Context

AI without complete operational data becomes a summarization engine. AI with full network state becomes a troubleshooting engine.

TotalView combines deep network visibility, correlation, and AI-powered analysis to deliver faster answers and clearer root-cause insight.

Schedule a live demo or technical walkthrough to see TotalView in action.

 

From Alert Detection to Root-Cause Answers

Many tools tell you:

“Something changed.”
“Something is unusual.”
“Something might be wrong.”

 

TotalView is designed to tell you:

“Here is what is wrong, where it is happening, why it is happening, and what to do next.”
That is the difference between alerting and troubleshooting.

Why TotalView AI is Different

TotalView AI Capabilities

We’re learning that the LLM data model that we are using as well as the vast TotalView core data creates an incredibly powerful combination that will change how network operations will work.

The combination allows you to perform some powerful queries:

  • Performance: “Why was the New York network slow at 2:35pm?”
  • Inventory: “How many Cisco IOS devices are in the Headquarters group?”
  • Maintenance: “Which IOS devices in the Sunnyvale office are due to expire their support contracts in the next 3 months?”
  • Documentation: “Which devices participate in VLAN 201?”
  • Triage: “Who added a static route to the Syrah switch and when?”
  • Standards compliance: “Perform a PCI audit of the Headquarters network.”

 

  • Capacity planning: “Which WAN links in North America will run out of bandwidth in the next 3 months?”
  • Root-cause analysis: “What caused the outage in the Denver office yesterday?”
  • Proactive problem prevention: “What is most likely to cause an outage in the next 30 days?”
  • Change impact analysis: “What devices, interfaces, VLANs, and sites will be affected if I change this trunk port?”
  • Configuration management: “Which switches have inconsistent VLAN, spanning-tree, or routing configurations?”
  • New device discovery: “Which interfaces changed status to UP in the last 30 minutes?”

 

  • Lifecycle management: “Create a prioritized hardware-refresh plan based on age, risk, utilization, and importance.”
  • Traffic analysis: “What caused a traffic spike on the Atlanta WAN circuit at 2:35pm?”
  • Best practices scoring: “Provide a best-practices score of all devices on the network.”
  • Resilience: “Which locations do not have redundant network paths?”
  • Executive reporting: “Summarize the health of the network for the CIO.”
  • Cost optimization: “Which circuits, interfaces, or devices are overprovisioned or unused?”

See TotalView® AI in Action LIVE

Reading about AI-powered network operations is one thing. Seeing it work is another. Join our live webinar on June 25 to see how TotalView AI uses natural language, complete network visibility, and built-in correlation to help NetOps teams troubleshoot faster and uncover root causes with confidence.

Register for the Webinar

The TotalView Advantage

Traditional AI

Detects anomalies
Reduces alert noise
Uses partial telemetry
Often black-box
Built for broad IT operations
Tells you something changed
Often requires additional licensing or modules

TotalView AI

Identifies root cause
Explains what is wrong
Uses deep network visibility
Provides clear, actionable guidance
Built for NetOps troubleshooting
Tells you what happened and why
Included as part of the TotalView platform

Use Cases

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Faster Root-Cause Analysis

Quickly identify whether an issue is caused by congestion, errors, device health, routing, configuration, or another network condition.

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Fewer Escalations

Give junior NetOps staff clear guidance so they can resolve more issues without waiting for senior engineers.

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Better Alert Prioritization

Understand which issues matter, which are symptoms, and which are the actual cause.

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Improved Network Reliability

Find developing problems before they become outages.

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Smarter AI Results

Give AI the complete network data it needs to provide useful, trustworthy answers.

See What AIOps Looks Like When It Has Complete Network Data

Schedule a TotalView demo and see how PathSolutions turns network visibility, correlation, and AI-powered analysis into real troubleshooting answers—without requiring separate AI products or add-on licensing.