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Technology Solutions Partners

Working Together to Take Network and VoIP Root-Cause Troubleshooting to the Next Level

Our Technology Partners provide best-of-breed complimentary solutions that benefit from our network and VoIP root-cause troubleshooting solutions. We work with you to deliver our solutions in a way that makes sense for your customers:

  • Integrating with your own solution to meet the specific VoIP and network root-cause troubleshooting needs of your customers. 
  • Becoming a validated provider of automated VoIP and network root-cause troubleshooting solutions to your customers. For example, we work with Interactive Intelligence to offer continuous network monitoring and troubleshooting to its call center and enterprise customers.



Cisco (NASDAQ: CSCO) is the worldwide leader in IT and networking, helping companies of all sizes transform how people connect, communicate, and collaborate. Cisco designs, manufactures, and sells Internet Protocol (IP) based networking and other products related to the communications and information technology (IT) industry and provide services associated with these products and their use. They provide a broad line of products for transporting data, voice, and video within buildings, across campuses, and around the world. Cisco products are designed to transform how people connect, communicate, and collaborate.


The NetAlly® family of network test and analysis solutions have been helping network engineers and technicians better deploy, manage, and maintain today’s complex wired and wireless networks for decades. Since creating the industry’s first handheld network analyzer in 1993, NetAlly continues to set the standard for portable network analysis. With tools that include LinkRunner®, LinkSprinter®, AirCheck™, and more, NetAlly simplifies the complexities of network testing, provides instant visibility for efficient problem resolution, and enables seamless collaboration between site personnel and remote experts. To learn more and see how NetAlly helps network professionals get their jobs done fast, visit


HP (NYSE: HPQ) creates new possibilities for technology to have a meaningful impact on people, businesses, governments and society. The world’s largest technology company, HP brings together a portfolio that spans printing, personal computing, software, services and IT infrastructure to solve customer problems. AllianceONE is a comprehensive partner program focused on HP’s Converged Infrastructure strategy of providing a shared services model to deliver secure, best-in-class applications.


The Avaya DevConnect Program enables, supports and extends the market reach of application developers and technology companies to offer Avaya customers end-to-end solutions that address their business challenges. Program members include hardware and software developers, system integrators, telecommunications service providers and Avaya customers. These companies and individuals offer products and solutions that complement and extend the value of Avaya investments, creating a diverse range of solution capabilities for our customers.


VMware (NYSE: VMW) is the leader in virtualization and cloud infrastructure solutions that enable businesses to thrive in the Cloud Era. Customers rely on VMware to help them transform the way they build, deliver and consume Information Technology resources in a manner that is evolutionary and based on their specific needs. With 2011 revenues of $3.77 billion, VMware has more than 350,000 customers and 50,000 partners.  The company is headquartered in Silicon Valley with offices throughout the world and can be found online at


Mitel Solutions Alliance (MSA) is a comprehensive program enabling a wide range of Third-Party Partners to successfully create products and services that integrate and/or interoperate with Mitel’s core business communications portfolio, and creating awareness of these products and services among Mitel retail channel sales partners and end-customers.


Phybridge is the leader in PoLRE (Power Over Long Reach Ethernet) switch technology. Phybridge was the first company to introduce switch technology that delivers Ethernet and PoE over a single pair of wire with four times the reach of traditional switches. Phybridge long reach Ethernet switches are the standard against which others are measured.