Working Together to Take VoIP and Network Root-Cause Troubleshooting to the Next Level

Our Technology Partners provide best-of-breed complimentary solutions that benefit from our VoIP and network root-cause troubleshooting solutions. We work with you to deliver our solutions in a way that makes sense for your customers:

  • Integrating with your own solution to meet the specific VoIP and network root-cause troubleshooting needs of your customers. For example, our ShoreTel Connector provides comprehensive call quality monitoring for any ShoreTel system.
  • Becoming a validated provider of automated VoIP and network root-cause troubleshooting solutions to your customers. For example, we work with Interactive Intelligence to offer continuous network monitoring and troubleshooting to its call center and enterprise customers.


Cisco Solution Partner

Cisco (NASDAQ: CSCO) is the worldwide leader in IT and networking, helping companies of all sizes transform how people connect, communicate, and collaborate. Cisco designs, manufactures, and sells Internet Protocol (IP) based networking and other products related to the communications and information technology (IT) industry and provide services associated with these products and their use. They provide a broad line of products for transporting data, voice, and video within buildings, across campuses, and around the world. Cisco products are designed to transform how people connect, communicate, and collaborate.

HP Enterprise

HP creates new possibilities for technology to have a meaningful impact on people, businesses, governments and society. The world’s largest technology company, HP brings together a portfolio that spans printing, personal computing, software, services and IT infrastructure to solve customer problems. More information about HP (NYSE: HPQ) is available at AllianceONE is a comprehensive partner program focused on HP’s Converged Infrastructure strategy of providing a shared services model to deliver secure, best-in-class applications.

Vmware Partner Tech Alliance

VMware (NYSE: VMW) is the leader in virtualization and cloud infrastructure solutions that enable businesses to thrive in the Cloud Era. Customers rely on VMware to help them transform the way they build, deliver and consume Information Technology resources in a manner that is evolutionary and based on their specific needs. With 2011 revenues of $3.77 billion, VMware has more than 350,000 customers and 50,000 partners.  The company is headquartered in Silicon Valley with offices throughout the world and can be found online at

Mitel MSA Developer

Mitel Solutions Alliance (MSA) is a comprehensive program enabling a wide range of Third-Party Partners to successfully create products and services that integrate and/or interoperate with Mitel’s core business communications portfolio, and creating awareness of these products and services among Mitel retail channel sales partners and end-customers.


ShoreTel, Inc. (NASDAQ: SHOR) brings unmatched flexibility, choice and value to brilliantly simple business phones systems and unified communications (UC). With its award-winning premise-based IP phone system with integrated unified communications, contact center capabilities, and its proven hosted VoIP services, organizations of all sizes can select the best option for their needs. A growing community of technology companies, the members of the Innovation Network leverage ShoreTel’s open architecture to develop hardware, software, and services that extend the capabilities of ShoreTel’s unified communications solution.

Interactive Intelligence

Interactive Intelligence Group Inc. (Nasdaq: ININ) is a global provider of contact center automation, unified communications, and business process automation software and services. The company’s unified IP business communications solutions, which can be deployed on-premise or via the cloud, are ideal for industries such as financial services, insurance, outsourcers, collections, and utilities. Interactive Intelligence was founded in 1994 and has more than 4,500 customers worldwide. Interactive Intelligence has been integrating with valued technology partners for a number of years, making it easier to manage information and the customer experience.


Phybridge is the leader in PoLRE (Power Over Long Reach Ethernet) switch technology. Phybridge was the first company to introduce switch technology that delivers Ethernet and PoE over a single pair of wire with four times the reach of traditional switches. Phybridge long reach Ethernet switches are the standard against which others are measured.