VoIP and Network Troubleshooting is hard. TotalView makes it easy.

TotalView for Networks bridges the gap between monitoring and resolution, telling you exactly when, where and why your problem occurred in a matter of minutes.
text on virtual monitor

checkmarkTotalView quickly identifies the root-causes of
network problems in plain-English.

Bridging the Gap Between Monitoring and Resolution

TotalView identifies the root-cause of network issues anywhere on your network.   Your users and management team hold you responsible for the entire network infrastructure, yet you only have information about utilization and availability on a few critical links and devices.  When the network glitches, monitoring software won’t help as it’s designed for monitoring, not troubleshooting. Don’t get stuck manually logging into switches and routers to look for the problem as the drawbacks to this methodology are daunting. You have lots of questions and few answers:
  • Where to start? Do you have a detailed understanding of how the network is designed so you can narrow the possible problems?
  • What do I look for? Do you know what to look for, what error counters to check, and what configurations to evaluate?
  • How does everything work together? Do you know how everything you’re considering correlates together to determine the cause? For example: What does it mean when you have FCS errors and Alignment errors at the same time on an interface?
Maybe you have the answers to all these questions, can thoroughly evaluate the information but are still unable to discover the problem.  After all, if an issue is transient and occurs sporadically, it may not be present when you look and if it’s not there, all that troubleshooting time and effort goes to waste. There are hundreds of reasons for poor network performance and potentially, hundreds or even thousands of links, routers, and switches to check across any number of locations. While there are many tools that can help you identify a problem exists, analyzing and resolving its root-cause is difficult. TotalView bridges the gap between problem identification and analysis, telling you exactly when, where and why your problem occurred in a matter of minutes:

“The slowness between the app server and the database server at 2:35 pm was due to jumbo frame misconfiguration on the Core2 switch trunk port.”

Instead of spending hours, possibly days, trying to determine the root-cause of a network problem, TotalView® does it for you:
  • Up and running in less than 12 minutes.
  • Continuously tracks the performance of your entire network, 24/7, 365 days a year.
  • Tells you where, when, and why network problems occur and even recommends how to fix them – in plain-English.
Troubleshooting the root-cause of a network problem is hard. TotalView® makes it easy.  


Network Performance Management


Proactive Network Optimization, Less Unhappy Users

The health and performance of every device, router, and link in your network is constantly tracked, and the Prescription Engine tells you when, where, and why problems occur as well how to resolve them. You can identify issues before they become problems, making your IT resources more productive and your network more efficient.

Makes the Most of Your Infrastructure Investment

With TotalView, most organizations find and resolve more problems on their network within the first few minutes of deployment than have been resolved in the previous year. Issues are identified before they become problems, network performance is always optimal, and your IT team is more productive—making the most out of your infrastructure investment.

disk symbolFast Deployment, Less Setup Time

Most performance management tools take days or weeks to deploy, but TotalView deploys in less than 12 minutes for virtually any size network. It automatically discovers your network, configures itself, and starts monitoring. Your IT team spends their time improving the network instead of endlessly trying to configure “elements” to collect or deploying probes throughout the network.

An Extra Resource—Without the Overhead

Most companies and organizations are tasked with doing more with less and budget constraints, in up or down economies, are always an issue. With TotalView, it’s as if you have an extra senior-level engineer working just for you as it automatically monitors all your switches and routers, finds and diagnoses problems, and recommends fixes.

lighbulb symbolMakes the Most of Your PoE Investments

Power over Ethernet (PoE), which delivers power over LAN cabling to network devices, is one of the most widely deployed technologies. While the benefits of PoE are substantial—in terms of cost savings, ease of deployment, improved energy efficiencies, and reliability—until now there has been no automated way to monitor and manage the power status and usage of PoE switches. Full PoE monitoring at both the device and port levels is supported, enabling you to easily identify, manage, and monitor high power drawing devices as well as proactively troubleshoot power faults.

Network Performance at a Glance

Network maps, dashboards, and drillable reports show the performance of every router, link, and device on your network.

rocket symbolPlanning for the Future

Use TotalView’s historical utilization graphs to schedule network downtime and plan for capacity expansion.

crystal ball symbolProactive Problem Resolution

Take your users out of the notification loop. Instead of waiting for someone to log a problem, you are immediately notified when link or device failures or excessive utilization rates occur.

Real-Time Performance

See your real-time Internet utilization so that you can instantly address current congestion issues.


Monitor all your network hardware, no matter the manufacturer.

stethoscope symbolDaily Network Health Assessments

Daily emails report on network status to keep everyone informed about what’s happening.