Most of us have had strange bumps, random sore throats and other maladies that have sent us straight to WebMD looking for diagnostic advice.
Most of us can, testify, therefore, that while WebMD is full of useful information, that information alone does not provide us with the capability to self-diagnose a medical disorder.
What happens instead is that users often misinterpret information provided by the website, and presume an illness where one doesn’t exist. Just as often, however, we fail to go to the doctor when health concerns so dictate, resulting in exacerbated conditions that could have been prevented with professional treatment.
Self-diagnosis, in other words, is tricky—even dangerous at times. The same can be said for do-it-yourself (DIY) network troubleshooting, that is, just like a medical self-diagnosis can wreak havoc on your body, your network DIY project can cause major problems for your core infrastructure.
As with the human body, your network is a complex entity that could be masking a variety of symptoms at any given time. Even the most advanced IT professionals, meaning engineers with years of experience, find it difficult to delve into their infrastructure and locate problems when they arise. So, when IT professionals are quick to remedy their networks themselves, believing the path they are taking (e.g., replacing a router or switch entirely) will solve the problem, they can often complicate matters as well as waste precious time and resources. That is, once the network has been dismantled and re-assembled, new glitches may have been introduced and the original problem left unresolved.
So, what’s the best way to perform network troubleshooting? After all, you can’t pack up your network and send it in for a repair. The key, therefore, is to invest in a troubleshooting solution that can scan your network constantly and provide you with hard data related to network performance, as well as clear-cut solutions for solving problems. By taking this approach, you can rest assured that your network is in good hands at all times.