Bridge the gap between monitoring and resolution.
TotalView® root-cause resolution of VoIP problems in plain-English no matter when they occur:
“The call quality problem between x3726 and x4412 at 8:45 am was due to the Marketing2 switch interface #6 dropping 9% of its packets due to a cabling fault.”
Quickly identify and fix call quality problems.
TotalView® root-cause identification of issues in plain-English anywhere in the network:
“The slowdown between the App server and the database server at 2:34 pm was due to a jumbo-frame misconfiguration on the Rack2 switch interface #12 dropping 32% of the packets.”
Solve all your network performance problems.
Don’t fall into the trap of thinking that a monitoring solution is all you’ll need to troubleshoot issues: you’ll also need to mind the network gaps.
From Telecom Reseller: Tim Titus talks about why end-to-end testing isn’t really what you need.
Why Can’t Network and UC Get Along? It’s All About Aligning (Business) Goals.
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