In the Spotlight


Network Troubleshooting: The Packet Analyzer

tool bagIn this ongoing series, we highlight several common network troubleshooting tools that are available. First up: the packet analyzer—sometimes referred to as a packet capture device.  

VoIP Troubleshooting Best Practices

logo-interactive-intelligence In a perfect world, VoIP calls would always be crystal-clear in terms of audio quality. But this is not a perfect world. In this webinar replay with technology partner Interactive Intelligence, Tim Titus reviews best practices for troubleshooting the root-cause of poor quality calls as well as tools that can help with the process.

See the easy way to find and resolve call quality problems.

Total VoIP Visibility »

Our VoIP performance management solutions continuously monitor the performance of your entire VoIP network—including all corners of your network and beyond—and identify and diagnose the root cause of VoIP problems in plain-English.

Learn more about Total VoIP Visibility »