Natural Language Troubleshooting

What is Natural Language Troubleshooting? It’s the ability to ask plain-English questions like:

“What happened in the New York network 25 minutes ago?”
“What just happened?”
“What happened between 10.4.12.34 and 192.168.12.14 at 2:35pm?”
“Where is 10.4.12.34 connected to the network?

This means you don’t have to have primal knowledge of the network – the system will analyze the network and produce answers to your questions so remediation can immediately begin.

This allows anyone in the organization to be able to troubleshoot network, VoIP, and video problems with a single plain-English query.

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Amazon Echo Integration

TotalView also includes support for communicating with Amazon Echo. This permits you to ask questions like:

“Alexa, ask TotalView what happened in the Atlanta network 15 minutes ago?”

And it will respond:

“The Atlanta2 switch interface #3 changed status to down”

 

You may also want to…

  • Download our Network troubleshooting whitepaper.
  • Watch our TotalView deep-dive video.
  • Take the TotalView product tour.
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