This means every device on your network, and every interface on every device is automatically analyzed for performance, errors, QoS, and configuration.
TotalView collects and analyzes 19 error counters on every interface. This means we know when, where, and why packets are lost, buffered, or mis-handled anywhere in the environment.
You’re responsible for the entire infrastructure — you should have visibility to match.
Total Network Visibility®
If a user complains about a call quality problem that happened 5 minutes ago, 5 hours ago, or 5 days ago, you can still solve the problem. TotalView’s path mapper will identify every link, switch, and router used to connect two IP endpoints and present the historic health, performance, and QoS configuration of every element along that path so it’s easy to see what happened and then drill down for a plain‐English, root‐cause resolution.
Solving the root‐causes of VoIP/UC problems has never been easier.
You no longer need to research what it means when you see FCS errors combined with Alignment errors.
Our Network Prescription™ engine analyzes error counters and configuration to produce plain‐English answers for rapid remediation.
This is what root‐cause troubleshooting is all about.
TotalView automatically collects and analyzes 19 error counters, configuration, performance, and QoS on every interface. Anywhere and anytime a packet is dropped, buffered, or mis-routed on the network, you can see what went wrong.
No more searching through haystacks for needles – we tell you what your network already knows about problems.
Our Call Simulator is a single executable – it doesn't require software to install, making it quick to run VoIP and packet loss tests anywhere in the organization.
It also doesn’t require remote agents to be deployed – you can quickly test to routers, switches, gateways, and other endpoints.
License‐unlimited, it permits testing throughout your entire organization, including remote branches and work‐at‐home call center users.
License‐Unlimited Call Simulator
Working in break-fix mode doesn’t cut it anymore.
You need to know where the problems are in your network so you can proactively fix them.
If you knew where every misconfiguration or dropped packet existed, and why the problem was occurring, you could spend a few minutes fixing the problems before users are affected.
This means you no longer run a network that’s full of unknown mysteries – you oversee a network that is perfectly operating because you know what your equipment knows about problems.
Proactive Issue Resolution