- Case Studies
If you are a customer with a current support contract, contact Support at Support@PathSolutions.com and give them your Customer Number. You will then be provided with the download link and upgrade instructions for TotalView 5, our most recent release.
Knowing what your network is doing in real-time means that you’re always on top of your network’s status. Rather than wait up to 5 minutes to find out about an outage or failure, our Dynamic Network Map will tell you what is working, and what is not, within 5 seconds of an outage.
Visual cues indicate the utilization level—links will show as a thin green line if lightly utilized and become thicker as network utilization increases while a thick red line indicates heavy utilization. Links will change to a thick black line if the link is down (like dark fiber). Ping points are also available to show if a device is reachable or not, adding further validation of network stability. Audible alerts play when links or devices go down so you immediately know what’s happening and can start to remedy the problem.
The map is viewable from any browser (no plug-ins required as it is all developed with HTML5) and allows for pan and zoom to any section of the map—the level of visible granularity is up to you..
Knowing what your network is doing at layer-2 helps to prevent unknown glitches from occurring. By tracking STP information at the switch level as well as the interface level, it’s easy to determine when your last STP root bridge election occurred and which device is acting as the root bridge. Also know which interfaces are active as well as listening so you don’t cause a reconfiguration by disconnecting the wrong interface.
Cisco Nexus switches can be difficult to monitor due to their SNMP implementation. Many other monitoring products don’t deal well with the SNMP requirements and thus, cannot get visibility into these critical core switches. TotalView automatically detects Cisco Nexus switches and queries the CPU, memory, routing table, ARP caches, and IP addresses as well as bridge tables. This makes monitoring all of the key metrics on a Nexus switch easy.
With group alerting, you can now configure alerts to be sent based on a device group. For example: If you want to know when any devices in the “Core” group has an interface with high utilization, this can now be easily configured.
With PoE alerting, you can be alerted when any PoE-enabled device is connected or disconnected from your network. You can track when and where VoIP phones are moved, rogue access points are connected to the network, or when VoIP phones are disconnected from the network to help track phone theft.
With TotalView 5, a number of new reports deliver more visibility into your VoIP and data networks:
Track Highest Utilization or Error Rates with the Last Poll Top Transmitters, Receivers, and Errors Reports
|When a problem is currently happening on the network, it’s valuable to know which interfaces are currently showing the highest utilization or error rates. These new reports disclose what’s happening as of the last 5 minute poll period so you can target the right impingement points in the network and get the root-cause of the problem fixed rapidly.|
Monitor Your Worst Connections with the Top-10 Latency, Jitter, and Loss Reports
|If you want to know where your highest latency, jitter, and loss exist in the network, these reports will disclose your worst connections throughout the network so that you can quickly determine the root-cause of a problem.|
Monitor Average Packet Size Tracked Per Interface
|Knowing if an interface is typically used for large or small packets allows you to configure queuing and enable proper policies (jumbo frames) to further improve the performance of a link. Average packet size is now tracked for every interface in the network to help with awareness of the type of usage of a link.|
Identify Strange Protocols with the Unknown Protocol report
|Knowing which interfaces have devices transmitting strange protocols (IPX, Appletalk, etc.) can help to reduce unnecessary broadcasts on your network. This report identifies the interfaces that are currently discarding packets.|
Display All Low-Bandwidth Interfaces with the Sub 10Meg Tab
|Tracking critical WAN interfaces is easier than ever. Now you can display all interfaces that are operating below 10meg—most of the time, these are WAN interfaces that should be closely tracked.|
We’ve changed the UI for interfaces to display the errors graph in addition to the utilization graph. This allows for easier correlation of periods of high packet loss with high utilization and makes it easier to discern problems.
The Call Simulator has now been updated to produce additional reporting, including identifying worst hour, and a Pass/Fail measurement to provide general guidance for results interpretation. In addition, TCP flooding can be performed on links to evaluate the throughput possible between two endpoints on the network. This can be valuable for load-testing links during a call simulation to validate if QoS is working correctly.
PathSolutions TotalView iPad app will be freely available to all customers and will allow for viewing network status and troubleshooting anywhere you have an iPad.