PathSolutions’ VoIP Monitor with ShoreTel connector monitors both call quality and network conditions to insure peak performance of voice, video, and data on the network
August 8, 2011, Santa Clara, CA – PathSolutions, a leading provider of automated network performance monitoring software, announced today that it has achieved validation as an Alliance member in the ShoreTel Innovation Network.
“PathSolutions software easily identifies the root-cause of network anomalies that may cause poor quality voice calls,” said Kevin Gavin, chief marketing officer at ShoreTel. “It has proven to be very easy to use and considerably more in-depth than other tools we’ve seen. We’re very pleased to have them join the Innovation Network.”
The PathSolutions VoIP Monitor with the ShoreTel connector enables PathSolutions VoIP Monitor to identify poor quality calls in the ShoreTel CDR database and correlate these calls with the network conditions at the time of the call. Emailed alerts can be sent if poor quality calls occur so administrators will immediately know what is happening regarding call quality, and have an easy way to identify the location and anomaly in the network that caused the degraded call.
We have been working with ShoreTel for some time and have been impressed with the ease of deployment and power of their system,” said Tim Titus, founder and CTO of PathSolutions. “We are honored to be recognized as an Alliance member that can help both their customers and partners with network assessments as well as long-term monitoring of call quality and network health.”
PathSolutions’ Total Network Visibility Suite of products represents a new direction in network performance monitoring by changing how engineering effort is utilized. Its solutions for VoIP and data networks act as the network’s eyes and ears, automatically monitoring the health and performance of every switch, router, server, and link in data or VoIP networks of any size. In addition, PathSolutions’ VoIP Monitor is the only solution that identifies where and why a VoIP call went bad, and then recommends a fix. With PathSolutions’ network performance management solutions, problems are easily identified and quickly diagnosed, allowing customers to deliver superior data, voice and video services across the network.
Based in Santa Clara, California, PathSolutions is a leading provider of automated network intelligence gathering solutions. Through its unique Total Network Visibility™ philosophy, PathSolutions has established a new paradigm in performance monitoring and optimization for IP networks. By using unique technologies that continuously monitor the state of the network, and identify the root causes of network performance issues, PathSolutions software allows customers to quickly resolve any performance issues, maximizing both productivity and efficiency. The company offers its solutions through a network of distribution partners across the globe, and serves customers ranging from small businesses to enterprises. For more information, visit www.pathsolutions.com.