Total Network Visibility suite of software solutions analyzes and manages network performance for Hilltop customers
March 10, 2011, Santa Clara, CA – PathSolutions, a leading provider of automated network performance monitoring software, announced today that its Total Network Visibility suite of products was selected by Hilltop Technologies, a leading Total Solutions Provider (TSP) for telecom and datacom network services. Hilltop will offer PathSolutions’ innovative network monitoring and optimization software solutions to its enterprise and SMB customers as a cost-efficient tool to improve network performance and reliability. Based in Suffield, Connecticut, Hilltop will provide these network management solutions to a broad range of customers from SMB to enterprises with 500 users, throughout its footprint in the Northeastern United States.
The addition of PathSolutions to its robust portfolio that includes advanced, voice, unified communications, collaboration, data and video solutions from manufacturers like Avaya and ShoreTel enables Hilltop to strengthen its position as an innovator and TSP provider.
“As customers rely on their networks to carry mission-critical services including VoIP, video, or unified communications applications, Hilltop’s goal is to always make sure that the network is ready to handle the mix of applications and traffic unique to each customer’s operation,” stated Fred Robertson, Hilltop’s chief development business officer. “We needed a monitoring solution to help us identify the root cause of network issues and provide the prescription to resolve these before customers even noticed the problem. We found PathSolutions’ Total Network Visibility monitoring products as the perfect fit to give us the necessary resources to quickly identify and address network performance issues.”
PathSolutions’ Total Network Visibility suite of products represents a new direction in network performance monitoring by changing how engineering effort is utilized. Its solutions for VoIP and data networks act as the network’s eyes and ears, automatically monitoring the health and performance of every switch, router, server, and link in data or VoIP networks of any size. In addition, PathSolutions’ VoIP Monitor is the only solution that identifies where and why a VoIP call went bad, and then recommends a fix. With PathSolutions’ network performance management solutions, problems are easily identified and quickly diagnosed, allowing customers to deliver superior data, voice and video services across the network.
“We are pleased to partner with a visionary managed services provider like Hilltop that is committed to delivering high-quality solutions to its customers,” said Rich Braband, President of PathSolutions. “As more applications, from Voice over IP (VoIP) to video, traverse customer networks, there is an escalating need for efficient monitoring and trouble resolution to ensure that providers continue to serve the needs of their customers. The Total Network Visibility suite gives organizations like Hilltop the necessary resources to easily discover and resolve network issues that impede voice quality and network performance, and keep the infrastructure performing at the highest level.”
PathSolutions provides a tremendous value to Hilltop and its customers. “The flexible licensing options enable us to bundle the capability in a service offering, use it for network assessments, or sell it as a stand-alone product – whatever fits a customer’s needs,” concluded Robertson. “In order to succeed in the current market, a TSP like Hilltop must have an efficient monitoring and trouble resolution capabilities like the ones uniquely developed by PathSolutions.”
Based in Santa Clara, California, PathSolutions is a leading provider of automated network intelligence gathering solutions. Through its unique Total Network Visibility™ philosophy, PathSolutions has established a new paradigm in performance monitoring and optimization for IP networks. By using unique technologies that continuously monitor the state of the network, and identify the root causes of network performance issues, PathSolutions software allows customers to quickly resolve any performance issues, maximizing both productivity and efficiency. The company offers its solutions through a network of distribution partners across the globe, and serves customers ranging from small businesses to enterprises. For more information, visit www.pathsolutions.com.
About Hilltop Technologies
Based in Suffield, Connecticut, Hilltop Technologies has been serving the New England enterprise market with managed network services for voice and data since 1999. Among its relationships with key suppliers, Hilltop is an Avaya Gold Business Partner and a Shoretel Champion Partner. As a Total Solutions Provider, Hilltop is committed to addressing the unique needs of each customer and providing the infrastructure, services and support that ensure effective business operations. For more information, visit http://www.hilltoptech.com.