This means every device on your network, and every interface on every device is automatically analyzed for performance, errors, QoS, and configuration.
TotalView collects and analyzes 19 error counters on every interface. This means we know when, where, and why packets are lost, buffered, or mis-handled anywhere in the environment.
You’re responsible for the entire infrastructure — you should have visibility to match.
Total Network Visibility®
If you knew when, where, and why packets were being lost or buffered on the network, you could proactively fix them before users complained about VoIP/UC issues.
TotalView has more depth of information (19 error counters + performance + configuration + QoS information) than any other product.
With our Network Prescription™ heuristics engine, you’ll get plain‐English answers about what’s broken in your environment so problems can be fixed quickly.
We all wish we could be at the top of our game – being proactive is a key part of this.
TotalView is the only solution that automatically, continuously analyzes your environment to produce forward‐looking prediction reports about your network so you can remedy situations before they become problems.
Cabling Predictor – This shows interfaces that have single‐bit error correction on received frames, a leading indicator of developing cabling problems.
Bandwidth Predictor – This discloses interfaces that will hit 100% utilization based on their past performance and predicts the future date for you.
With this intelligence, you’d work to prevent the problem from ever happening.
You no longer need to research what it means when you see FCS errors combined with Alignment errors.
Our Network Prescription™ engine analyzes error counters and configuration to produce plain‐English answers for rapid remediation.
This is what root‐cause troubleshooting is all about.
TotalView is logically laid out so anyone in the IT organization can quickly get access to the right information and fix problems.
This enables the Help Desk and Telecom teams to resolve more problems (many with first call resolution). This prevents escalation of issues to the senior level network engineers who can now be isolated from tickets so they can focus on strategic initiatives.
Natural Language Troubleshooting is built-in.
Your entire team can now operate at a higher level because they have access to the right information on your network and can easily interpret the results.
Ease of Use
With a single picture, you can see how your network is connected. The diagram is automatically generated so you don’t have to worry about updating it.
It’s flexible and interactive so you can move elements around and lock them in place so you can have a static or dynamic view of the environment.
The days of manually updating network diagrams are over.
Automatic Interactive Network Diagram
Knowing that your cloud services are working well is important for next-generation monitoring.
If you don’t know what’s causing problems, you’re working in the dark.
We can alert on the overall performance to cloud services as well as disclose the route tree used to reach the services so root-causes of performance problems can be easily identified.
Knowing where the problem is happening leads to faster resolution.
Cloud Service Monitoring
Troubleshooting SD‐WAN connections can be difficult due to the SD‐WAN controllers not showing the complete picture of what is happening on each individual link and path. Our SD‐WAN monitoring can help shed light on what’s happening with each link and show the full route tree that connects to each
endpoint as well as what occurred along that path.
Configurable alerts permit knowing about problems with latency, loss, outages, and route changes.
Want to know what happened 20 minutes ago in the New York network?
Our built‐in correlation engine can quickly narrow down and tell you all the events that occurred in that location at that time. Interfaces or devices that changed status, as well as packet loss or utilization spikes that occurred.
Troubleshooting mysterious gremlins has never been easier.
Built‐in Correlation Engine
TotalView automatically generates an inventory of all network devices. Including:
• Model number
• Serial number
• OS firmware version
• OS software, version
• Hardware manufacture date
• Internal description
Full Inventory of Network Devices
Keeping a close eye on critical WAN interfaces is important. Having a single report that shows you what’s happening regarding your WAN links, what they are costing you, and who to call when problems occur can result in faster responses to problems and reduced operational costs.
Awareness is more than half the battle.
WAN Health Report
The daily Network Weather Report™ is sent out so the team can know what issues exist and what problems are developing so they can be worked on proactively each morning.
Additional customized reports can be sent to appropriate people to keep them aware of their environment: MOS Reports, Interface usage reports, Transmitters, Errors, and many others.
With more awareness of your environment, you won’t get caught off‐guard by users having problems – you’ll be finishing the fix before your users even notice a problem.
A single shared or virtual machine can monitor networks as large as 100,000 interfaces*. Any version of Windows (server OS or desktop OS), 4GB of RAM, and 20GB of storage space are all we need.
• We don’t need a webserver.
• We don’t need a separate database.
• We don’t need .NET.
• We don’t need Java.
Such a light footprint system takes less support and monitoring – it just works.
* Over 200,000 interfaces supported with a single physical server.
Highly Scalable Lightweight Footprint
TotalView provides more visibility into the status, health, and performance of SIP Trunks than any other solution. These critical links need a unique way of evaluating their operational environment, and we provide that automatically via a single, easy‐to‐disseminate report.
If you don’t know what’s happening regarding the health of your SIP‐Trunks, you’re going to eventually have a problem that can’t be easily detected or resolved.
We cover this base so you don’t have to guess or assume they are healthy.
When someone says “The Internet is down”, it means that a number of problems could actually be occurring.
If local or remote DNS is not responding, people might see it as an Internet outage. If your link to the Internet is up, but an upstream connection is down, you might not have any visibility into this problem.
This one report show you the status and health of all elements required for reliable Internet
Internet Health Report
Everything you need to run a perfectly healthy VoIP environment, including:
• Phone locator
• SIP Trunk monitoring
• License-unlimited call simulator agent
• Phone move alerting
• Full visibility into QoS queues with QueueVision®
Never have a poor quality call again.
Complete VoIP Visibility