On March 7, PathSolutions will head to Orlando, Florida for Enterprise Connect—one of the premier business communications conferences in the U.S. The team will be showcasing a new tool: QueueVision, the latest addition to the newly-released TotalView 7 network and VoIP root-cause troubleshooting solutions.
What makes QueueVision buzzworthy? It streamlines QoS queue management, which is—as most network and telecom administrators will testify—a notorious blind spot.
In order for clear VoIP calls to take place, data packets must flow efficiently across the network. Oftentimes, however, misconfigured QoS queues can lead to data traffic jams which delay signals and negatively impact communications.
Network and telecom administrators can’t always tell when these issues arise, however, due to a lack of visibility into their queues. This is particularly troublesome for businesses running VoIP networks using WAN links and carrier-issued Multiprotocol Label Switching (MPLS) routers. In this type of environment, acquiring insight into the queue usually requires manually typing commands into the command line interface and then performing manual interpretation of the resulting raw data. No historical perspective is available.
The process is time consuming, and what’s worse is that it usually requires the attention of a senior network professional who has the knowledge and experience to identify errors. Even then the expert may still overlook the needle in the haystack.
QueueVision has turned this entire process upside down by automatically tracking and analyzing queue configuration and usage for SIP trunks and MPLS routers, and exposing where in the network queue problems are taking place.
The business case for QueueVision—and Total View 7—is that if you know that your QoS queues are working correctly, you will be able to cross off one major location where call problems typically occur on the network. You can use it to establish clear and reliable VoIP calls.
So if you’re attending Enterprise Connect, make sure to stop by and visit PathSolutions in booth 844 to learn more about how your network can benefit from QueueVision, and TotalView 7! Or if you’d like to learn more about TotalView, go here.
