pathSolutions | Total Network Visbility
Can MOS tell you the root-cause of a poor quality call?
5 Reasons Why MOS Scores Aren't Enough
Bad VoIP calls are easy to identify using MOS, but as countless network engineers will tell you, they are very hard to fix. Why? Because the quality of your VoIP calls depends upon the performance of your network. And within that network, you need to find out where and why those calls failed.
Here are 5 great reasons why you should be using PathSolutions VoIP Monitor:
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No matter what your VoIP provider tells you, MOS Scores are not enough.
A MOS score is like taking your temperature—you know you have a fever but you don't know what's causing it.
There are lots—potentially hundreds or even thousands—of places to check.
A normal VoIP call can travel through many links, switches and routers across any number of locations. In today's economy, who has the resources to do this sort of troubleshooting?
There are hundreds of reasons for poor call quality.
And unless you are a network expert with gobs of free time, figuring out what the reasons are for a particular bad call may be beyond the capabilities of all but your most senior network engineers. That is, if you have them.
It's a matter of trust: rapidly resolved VoIP problems maintain user respect.
Your network team does not have hours, days, or weeks to identify and fix the problem because your business users need to have reliable phone service – all the time.
Don't put out the wrong fire: maximize your ROI.
You've invested a lot of time, resources, and money in your VoIP network and it's still a given that parts of it are not operating efficiently. If you fix those duplex mismatches, speed mis-configurations, packet losses, over-utilized interfaces, and the like you will get better performance and save money and engineering troubleshooting time.
PathSolutions VoIP Monitor is the only solution that:
- Automatically monitors all your switches and routers...
- Identifies where and why your VoIP call went bad...
- And then RECOMMENDS A FIX!